How To Choose a Foundation Repair Company
Hiring a qualified foundation repair provider ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to conduct research beforehand, focusing on the factors listed here.
Experience
We recommend choosing a local foundation repair provider with a proven reputation for fixing various types of foundations. These companies should have expertise in the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a provider consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has the correct licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation services. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- Realistically, how long will the repairs take? Look for providers that provide reasonable estimates.
- What repair method would you recommend for this specific situation and why? Your provider may consider options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for extra work.
- What type of guarantees do you offer? Trustworthy providers will offer warranties of minimum 10 years on materials and labor.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, durable repairs. Swiftly tackling foundation problems helps prevent further structural damage.
