How To Choose a Foundation Repair Company
Hiring a qualified foundation repair company ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We recommend hiring a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a provider consistently delivers top-notch workmanship and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What warranties do you provide? Reliable companies typically provide labor and materials warranties of at least 10 years.
- What repair method would you recommend for this specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unneeded work.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that offers high-quality, long-lasting repairs. Promptly fixing foundation problems helps prevent further structural damage.