How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Find a local foundation repair company with deep experience fixing all kinds of foundation problems. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any professional you hire has the appropriate licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers long transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- What guarantees do you offer? Reliable companies usually provide labor and materials warranties of at least 10 years.
- What repairs would you recommend for this situation, and why? Your contractor may provide options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
Carefully reviewing foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely offer durable, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.
