How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these factors when selecting the right company.
Experience
Choose a well-established local company with extensive experience successfully handling all kinds of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its foundation repair services. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unnecessary work.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected costs.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of warranties are provided? Reputable companies typically offer warranties of at least 10 years on labor and materials.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.
