How To Choose a Foundation Repair Company
You need a good foundation repair company to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these key factors when selecting the right company.
Experience
Look for a well-established local provider with a long track record of experience successfully handling all manner of foundation repairs. These companies have specialized expertise using the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company routinely provides quality work and great customer service. Pay attention if you see many complaints about faulty repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- What type of warranties do you offer? Trustworthy providers often offer warranties of minimum 10 years on labor and materials.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What repair method do you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely provide durable, high-quality repairs. Swiftly fixing foundation issues helps prevent future structural damage.