How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
Look for a well-established local provider with many years, ideally decades, of experience successfully handling all types of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that a provider consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the right licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally up to lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected costs.
- What guarantees do you provide? Reputable providers generally provide labor and materials warranties that last at least 10 years.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
Carefully assessing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely completes durable, long-lasting repairs. Repairing foundation problems swiftly decreases the risk of future structural damage.