How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these key factors.
Experience
We suggest looking for a local foundation repair provider with a long history of fixing various types of foundations. These companies should have expertise in the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a provider that offers long transferable warranties of at least 10 years, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What type of guarantees do you offer? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that delivers long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.