How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these factors when looking for the right company.
Experience
We recommend hiring a local foundation repair company with a long history of fixing various kinds of foundation problems. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask precise questions such as:
- What type of warranties are provided? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- What repair method would you recommend for this specific situation and why? Your provider may offer options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
Carefully assessing foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely performs long-lasting, quality repairs. Addressing foundation problems right away lowers the risk of future structural damage.