How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and making the right repairs. We suggest focusing on these main factors.
Experience
Look for a reliable local foundation provider with significant experience in successfully fixing a wide range of foundation problems. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long it’s served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What exact repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- What guarantees do you provide? Reliable companies generally provide labor and materials warranties of at least 10 years.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.
