How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and completing repairs correctly. We suggest focusing on these main factors.
Experience
Look for a reputable local foundation provider with a proven history of successfully fixing foundations. Technicians should have extensive experience with current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that the company consistently delivers good workmanship and great customer service. Take note of complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a provider that has the right licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
As part of your research into foundation repair providers, get detailed answers to questions such as:
- What warranties do you offer? Reliable companies generally provide labor and materials warranties of at least 10 years.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
- What repairs would you recommend for my situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will the repairs realistically take to complete? Look for companies that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected expenses.
Thoroughly assessing foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, long-lasting repairs. Promptly fixing foundation problems helps avoid further structural damage.