How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and completing repairs correctly. We recommend focusing on these main factors.
Experience
We suggest choosing a local foundation repair provider with a proven reputation for fixing various types of foundations. These companies should have expertise in the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that a provider consistently delivers good workmanship and great customer service. Take note of any complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected costs.
- What guarantees do you provide? Reputable providers usually provide labor and materials warranties that last at least 10 years.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for extra work.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What repairs would you recommend for this situation, and why? Your contractor may provide options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
Carefully evaluating foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation problems helps prevent further structural damage.