How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
Find a local foundation repair company with significant experience fixing all foundation types. It should have expertise in the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company routinely provides quality work and good service. Pay attention if you see many complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a provider that has valid licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least 10 years, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- What warranties do you offer? Reputable providers typically provide labor and materials warranties that last at least 10 years.
- What repairs do you recommend for this situation, and why? Your contractor may consider options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected expenses.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation issues helps avoid further structural damage.
