How To Choose a Foundation Repair Company
Hiring a qualified foundation repair business ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We suggest looking for a local foundation repair provider with a long history of fixing various foundation issues. These companies should have expertise in the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company regularly provides quality work and good service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Choose a company that has the proper licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a company that offers long transferable warranties of at least 10 years, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What type of guarantees do you offer? Reputable companies often offer warranties of minimum 10 years on materials and labor.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for extra work.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected expenses.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.