How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Find a local foundation repair provider with significant experience fixing all types of foundations. It should have expertise in the latest repair methods and materials. Ask how long a company has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers quality work and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Choose a provider that offers long transferable warranties of at least a decade, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for extra work.
- What type of warranties are provided? Trustworthy providers often offer warranties of minimum 10 years on labor and materials.
- How long will repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected expenses.
- What exact repair method do you recommend for this specific situation and why? Your provider may offer options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely performs durable, high-quality repairs. Repairing foundation problems quickly reduces the risk of future structural damage.