How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these key factors.
Experience
Find a local foundation repair company with deep experience fixing all types of foundations. It should have expertise in the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any professional you hire has the right credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
During the process of selecting foundation repair providers, get detailed answers to questions such as:
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What type of guarantees do you offer? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- Realistically, how long will the repairs take to complete? Look for companies that provide reasonable estimates.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What repairs do you recommend for my situation, and why? Your contractor may consider options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for unnecessary work.
Taking time to vet foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely provide high-quality, durable repairs. Promptly addressing foundation issues helps prevent future structural damage.