How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Choose a well-established local provider with a long track record of experience successfully handling all types of foundation repairs. These companies have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What repairs do you recommend for my situation, and why? Your contractor may consider options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps protect you from unexpected costs.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What type of warranties do you offer? Trustworthy providers typically offer warranties of at least 10 years on materials and labor.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely provide long-lasting, high-quality repairs. Promptly addressing foundation issues helps prevent future structural damage.