How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
We recommend looking for a local foundation repair provider with a long history of fixing various types of foundations. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps confirm that a company consistently provides quality work and good service. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask specific questions such as:
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What repairs do you recommend for this situation, and why? Your contractor may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What guarantees do you provide? Reputable providers typically provide labor and materials warranties that last at least 10 years.
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unneeded work.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.