How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Choose a well-established local provider with a long track record of experience successfully completing all types of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a company consistently delivers good workmanship and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates that the company stands behind its work and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
During your assessment of potential foundation repair companies, make sure to ask detailed questions such as:
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unneeded work.
- What repairs do you recommend for this situation, and why? Your contractor may provide options such as steel piers, carbon fiber, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What type of guarantees do you offer? Reputable companies will offer warranties of minimum 10 years on labor and materials.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected expenses.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
Thoroughly assessing foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that provides long-lasting, durable repairs. Promptly fixing foundation problems helps avoid further structural damage.