How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors to consider.
Experience
Choose a well-established local provider with many years, ideally decades, of experience successfully handling all manner of foundation repairs. These companies have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a provider consistently delivers quality work and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its foundation repair services. This displays confidence that the company's work is top-notch and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected costs.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unneeded work.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What warranties do you provide? Reputable providers usually provide labor and materials warranties that last at least 10 years.
Carefully evaluating foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Promptly fixing foundation problems helps avoid further structural damage.