How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these key factors.
Experience
Find a local foundation repair provider with deep experience fixing all kinds of foundation problems. It should have expertise in the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and requesting local references. This will help confirm that the company consistently delivers good workmanship and professionalism. Take note of any complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a company that has valid credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What exact repair method do you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
- What type of warranties do you offer? Trustworthy providers typically offer warranties of minimum 10 years on materials and labor.
- Realistically, how long will repairs take to complete? Look for companies that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
Thoroughly evaluating foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely offer high-quality, durable repairs. Promptly addressing foundation issues helps prevent future structural damage.