How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these factors when looking for the right company.
Experience
Look for a well-established local provider with extensive experience successfully handling all types of foundation repairs. These companies have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps confirm that a company consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Choose a company that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What exact repair method do you recommend for this specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What warranties do you offer? Reputable providers generally provide labor and materials warranties of at least 10 years.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected expenses.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unneeded work.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers durable, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.
