How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully completing all kinds of foundation repairs. These providers have specialized expertise with the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company regularly provides good workmanship and great customer service. Pay attention if you see numerous complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the correct credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to fully back their foundation repairs. This demonstrates that they stand behind the quality of their repairs and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask in-depth questions such as:
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unnecessary work.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to shield yourself from unexpected expenses.
- What warranties do you offer? Reliable companies typically provide labor and materials warranties that last at least 10 years.
- What repair method do you recommend for my specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
Thoroughly reviewing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Repairing foundation problems right away lowers the risk of future structural damage.