How To Choose a Foundation Repair Company
Working with a qualified foundation repair business is important for accurately evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Look for a well-established local company with extensive experience successfully completing all types of foundation repairs. These companies have specialized expertise with the latest materials and methods. Ask how long a company has served homes in your area.
Reputation
Spend time checking online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that a provider consistently delivers quality work and great customer service. Take note of any complaints mentioning poor service or faulty repairs.
Licensing and Insurance
Choose a provider that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as steel piers, wall anchors, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unnecessary work.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps shield you from unexpected costs.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of warranties do you offer? Trustworthy providers often offer warranties of minimum 10 years on materials and labor.
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Swiftly addressing foundation issues helps avoid further structural damage.
