How To Choose a Foundation Repair Company
Hiring a qualified foundation repair contractor ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to conduct research beforehand, focusing on the factors listed here.
Experience
We recommend choosing a local foundation repair provider with a proven reputation for fixing various foundation issues. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently provides quality work and great customer service. Pay attention if you see numerous complaints about faulty repairs or poor service.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs do you recommend for my situation, and why? Your contractor may provide options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What foundation defects did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected costs.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of guarantees are provided? Reputable companies will offer warranties of at least 10 years on materials and labor.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
Thoroughly reviewing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, high-quality repairs. Addressing foundation problems quickly lowers the risk of future structural damage.