How To Choose a Foundation Repair Company
Research thoroughly before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
We recommend hiring a local foundation repair provider with a long history of fixing various types of foundations. These companies should have expertise in the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a company consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected costs.
- How long will the repairs realistically take? Look for companies that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for unneeded work.
- What type of warranties do you offer? Reputable companies often offer warranties of at least 10 years on labor and materials.
Carefully evaluating foundation repair companies helps homeowners find the ideal match for their needs. A provider that can answer the questions above is likely one that offers long-lasting, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.
