How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do your research and focus on these key factors when selecting the right company.
Experience
Choose a well-established local provider with extensive experience successfully handling all types of foundation repairs. These providers have specialized expertise using the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and requesting local references helps verify that a company regularly provides good workmanship and great customer service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the right credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- What exact repair method would you recommend for this specific situation and why? Your provider may consider options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps shield you from unexpected costs.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
- What warranties do you offer? Reliable companies usually provide labor and materials warranties for at least 10 years.
Thoroughly evaluating foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely offer high-quality, durable repairs. Swiftly fixing foundation issues helps avoid future structural damage.