How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
Choose a well-established local provider with a long track record of experience successfully completing all types of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers quality work and professionalism. Take note of complaints mentioning poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a company that provides lengthy transferable warranties for a minimum of a decade, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask precise questions such as:
- What repair method do you recommend for this specific situation and why? Your provider may consider options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- Realistically, how long will repairs take to complete? Look for providers that provide reasonable estimates.
- What type of warranties are provided? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected costs.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for extra work.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that delivers high-quality, long-lasting repairs. Swiftly addressing foundation issues reduces the risk of further structural damage.
