How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do thorough research and focus on these factors when looking for the right company.
Experience
Look for a well-established local provider with extensive experience successfully handling all manner of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and getting local references helps confirm that a provider consistently delivers high-quality work and good customer service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation services. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
To compare foundation repair professionals, you should ask specific questions such as:
- What repair method would you recommend for this specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. Asking allows you to compare suggested solutions between companies.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- How long will repairs realistically take to complete? Look for companies that provide reasonable estimates.
- What guarantees do you provide? Reliable companies typically provide labor and materials warranties for at least 10 years.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps protect you from unexpected costs.
- What do you see as the likely cause of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be trying to bill you for extra work.
Thoroughly assessing foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, long-lasting repairs. Promptly fixing foundation problems helps prevent further structural damage.