How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
We recommend choosing a local foundation repair company with a well-established track record of fixing various foundation issues. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that the company consistently delivers good workmanship and great customer service. Take note of any complaints mentioning faulty repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Look for a company that provides transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its foundation repairs. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Realistically, how long will repairs take? Look for companies that provide reasonable estimates.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps protect you from unexpected costs.
- What warranties do you provide? Reputable providers generally provide labor and materials warranties for at least 10 years.
- What repairs would you recommend for my situation, and why? Your contractor may consider options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you offer for financing? Providers often offer payment plans for larger foundation repairs.
- What foundation flaws did you find during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
Carefully assessing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely delivers durable, high-quality repairs. Fixing foundation problems right away lowers the risk of future structural damage.
