How To Choose a Foundation Repair Company
Hiring a qualified foundation repair contractor ensures you have someone who will inspect the damage thoroughly and make appropriate fixes. It's important to do your research beforehand, focusing on the factors listed here.
Experience
We recommend looking for a local foundation repair company with a long history of fixing various foundation issues. These companies should have expertise in the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers high-quality work and great service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a provider that offers lengthy transferable warranties for a minimum of a decade, preferably lifetime guarantees, to back its work. This demonstrates that the company stands behind its work and safeguards you if issues come up in the future.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What guarantees do you provide? Reliable companies typically provide labor and materials warranties that last at least 10 years.
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to protect yourself from unexpected expenses.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for unneeded work.
- What options do you offer for financing? Many providers offer payment plans for larger foundation projects.
- What exact repair method would you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
Carefully assessing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely completes long-lasting, quality repairs. Fixing foundation problems swiftly reduces the risk of future structural damage.