How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Look for a local foundation repair provider with comprehensive experience fixing all foundation types. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you verify that the company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its foundation repair services. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of guarantees are provided? Reputable companies typically offer warranties of minimum 10 years on materials and labor.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely provide high-quality, durable repairs. Swiftly fixing foundation issues helps avoid future structural damage.
