How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do thorough research and focus on these important factors when selecting the right company.
Experience
We recommend hiring a local foundation repair company with a proven reputation for fixing various foundation issues. These companies should have deep knowledge of the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Spend time reading through online reviews, browsing the Better Business Bureau, and asking for local references. This will help confirm that the company consistently delivers good workmanship and great customer service. Take note of any complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a provider that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask detailed questions such as:
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of guarantees are provided? Reputable companies typically offer warranties of minimum 10 years on materials and labor.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be trying to bill you for extra work.
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely provide high-quality, durable repairs. Swiftly fixing foundation issues helps avoid future structural damage.
