How To Choose a Foundation Repair Company
Conduct research before beginning your foundation repair project, so you can find the most qualified foundation repair company. Here are the main factors we recommend considering.
Experience
We suggest hiring a local foundation repair provider with a well-established track record of fixing various kinds of foundation problems. These companies should have expertise in the latest materials and techniques. Ask how many years a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the provider consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to possess a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering transferable coverage for 10+ years, ideally lifetime guarantees, to completely back its foundation repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What guarantees do you offer? Reliable companies typically provide labor and materials warranties that last at least 10 years.
- Can you provide a cost estimate and project scope in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What exact repair method do you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
- How long will repairs realistically take? Look for providers that provide reasonable estimates.
Taking time to carefully evaluate foundation repair contractors will help homeowners find the right company for their needs. A company that can thoroughly answer these questions is likely one that offers long-lasting, high-quality repairs. Promptly fixing foundation issues helps prevent further structural damage.