How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
We recommend looking for a local foundation repair provider with a long history of fixing various types of foundations. These companies should have deep knowledge of the latest materials and techniques. Ask providers how long they've served your area.
Reputation
Looking through online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company regularly provides good workmanship and good service. Pay attention if you see multiple complaints about faulty repairs or poor service.
Licensing and Insurance
It's important to select a provider that has the correct credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a provider that offers transferable warranties of at least 10 years, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection if future issues arise.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What warranties do you provide? Reliable companies usually provide labor and materials warranties of at least 10 years.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
Carefully reviewing foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely deliver long-lasting, high-quality repairs. Swiftly fixing foundation issues helps avoid future structural damage.