How To Choose a Foundation Repair Company
Working with a qualified foundation repair company is important for accurately evaluating the damage and making the right repairs. We suggest focusing on these key factors.
Experience
We suggest choosing a local foundation repair provider with a proven reputation for fixing various types of foundations. These companies should have deep knowledge of the latest techniques and materials. Ask how many years a provider has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the provider consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, your foundation expert will need to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if there are issues and your contractor is unable to pay. Contractors may have to meet additional requirements to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection if problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask specific questions such as:
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps protect you from unexpected expenses.
- What repair method do you recommend for my specific situation and why? Your provider may offer options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What type of guarantees are provided? Trustworthy providers will offer warranties of minimum 10 years on labor and materials.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What foundation defects did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
Thoroughly reviewing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers durable, long-lasting repairs. Addressing foundation problems quickly lowers the risk of future structural damage.
