How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and making the right repairs. We suggest focusing on these main factors.
Experience
Look for a local foundation repair provider with comprehensive experience fixing all foundation types. It should have specialized knowledge of the latest repair techniques and materials. Ask how long a company has served your area.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that a company consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a company that has valid licenses, bonds, and insurance policies for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs require at least one individual to possess a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if the work is faulty and your contractor is unable to pay for damages. There may be additional requirements for contractors to do certain concrete work.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its work. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- What type of warranties do you offer? Reputable companies typically offer warranties of at least 10 years on labor and materials.
- What repairs do you recommend for this situation, and why? Your contractor may offer options such as steel piers, carbon fiber, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unnecessary work.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected costs.
Taking time to vet foundation repair companies will help you locate the right one for you. Providers that can thoroughly answer these questions will likely provide durable, high-quality repairs. Promptly addressing foundation issues helps avoid future structural damage.
