How To Choose a Foundation Repair Company
Do thorough research before starting your foundation repair project in order to find the most qualified foundation repair company. Here are the main factors you should consider.
Experience
Look for a reputable local foundation provider with many years of successfully fixing foundations. Technicians should have extensive experience with current repair methods and materials. Contact the company to ask how long it’s served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that a company consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Only hire companies that are properly licensed, bonded, and have both liability and workers compensation insurance. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs require at least one individual to hold a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a company that offers transferable warranties of at least a decade, ideally up to lifetime guarantees, to fully back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, wall anchors, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What are some likely causes of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide vague answers may be attempting to bill you for extra work.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- What type of guarantees are provided? Trustworthy providers typically offer warranties of minimum 10 years on materials and labor.
- Can you provide a complete written cost estimate and project scope? Getting the details in writing helps protect you from unexpected costs.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Promptly fixing foundation issues helps avoid further structural damage.