How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
Look for a well-established local provider with extensive experience successfully completing all types of foundation repairs. These providers have specialized expertise with the latest materials and methods. Ask how long a company has been serving your area.
Reputation
Thoroughly reading online reviews, checking the Better Business Bureau, and getting local references helps confirm that a provider consistently delivers top-notch workmanship and good customer service. Pay attention to any complaints about shoddy repairs or poor service.
Licensing and Insurance
It's important to select a company that has the correct credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to have a Construction Supervisor's License. Work that is completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers warranties of 10+ years that you can transfer to a new owner if you sell and, if possible, lifetime guarantees to fully back its foundation repair services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
When examining potential foundation repair companies, make sure to ask in-depth questions such as:
- What warranties do you offer? Reputable providers typically provide labor and materials warranties for at least 10 years.
- What exact repair method would you recommend for this specific situation and why? Your provider may offer options such as wall anchors, carbon fiber, and steel piers. By asking, you can get an idea of what solutions a company offers and compare between providers.
- How long will the repairs realistically take to complete? Look for providers that provide reasonable estimates.
- What are some likely causes of my issues based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be attempting to bill you for unneeded work.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- Can you provide a complete written project scope and cost estimate? Getting quotes in writing helps shield you from unexpected expenses.
Taking time to carefully evaluate foundation repair contractors will help homeowners discover the right company for their needs. A company that can thoroughly answer these questions is likely one that provides durable, high-quality repairs. Swiftly addressing foundation issues helps prevent further structural damage.