How To Choose a Foundation Repair Company
Research thoroughly before starting your foundation repair project in order to find the most qualified foundation repair provider. Here are the main factors we recommend considering.
Experience
Look for a reliable local foundation provider with many years of successfully fixing all foundation types. Technicians should have up-to-date knowledge of current repair materials and methods. Contact the company to ask how long the business has served your community.
Reputation
Researching online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Choose a company that has the right licenses, bonds, and coverage plans for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. Additionally, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its repair work. This exhibits belief in the quality and durability of the repairs and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected expenses.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What repair method would you recommend for my specific situation and why? Your provider may offer options such as carbon fiber, wall anchors, and steel piers. Asking allows you to compare suggested solutions between companies.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be trying to bill you for unnecessary work.
- What type of warranties are provided? Reputable companies will offer warranties of minimum 10 years on labor and materials.
Taking the time to vet foundation repair companies helps homeowners locate the best fit for their needs. A company that can answer the above questions likely performs durable, long-lasting repairs. Fixing foundation problems swiftly decreases the risk of future structural damage.
