How To Choose a Foundation Repair Company
Working with a qualified foundation repair provider is important for properly evaluating the damage and making the right repairs. We recommend focusing on these main factors.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully handling all kinds of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Carefully reading online reviews, checking the Better Business Bureau, and asking for local references helps verify that a company consistently delivers top-notch workmanship and great service. Pay attention to any complaints about poor service or faulty repairs.
Licensing and Insurance
It's important to select a provider that has the right credentials, bonding, and insurance for liability and workers' compensation. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to hold a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide compensation up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask specific questions such as:
- What repairs would you recommend for this situation, and why? Your contractor may consider options such as carbon fiber, steel piers, and wall anchors. By asking, you can get an idea of what solutions a company offers and compare between providers.
- What foundation flaws did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- What type of warranties are provided? Trustworthy providers typically offer warranties of at least 10 years on labor and materials.
- Can you provide a complete written cost estimate and project scope? Getting quotes in writing helps shield you from unexpected expenses.
- What options do you have for financing? Many providers offer payment plans for larger foundation projects.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
Taking the time to vet foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers long-lasting, quality repairs. Addressing foundation problems quickly reduces the risk of future structural damage.
