How To Choose a Foundation Repair Company
Do thorough research before beginning your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors you should consider.
Experience
Pick a local foundation repair provider with deep experience fixing all types of foundations. It should have specialized knowledge of the latest repair methods and materials. Ask how long a provider has served your area.
Reputation
Spend time researching online reviews, browsing the Better Business Bureau, and asking for local references. This will help verify that a provider consistently delivers quality work and professionalism. Take note of any complaints describing faulty repairs or poor service.
Licensing and Insurance
It's important to select a company that has valid licenses, bonding, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. On top of this, most jobs will require at least one individual to possess a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Look for a provider that offers transferable coverage for a minimum of 10 years, or preferably lifetime guarantees, to back its repair work. This demonstrates faith that its services are top-quality and safeguards you if issues arise in the future.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask specific questions such as:
- Can you provide a project scope and cost estimate in writing? Be sure to get quotes in writing to protect yourself from unexpected expenses.
- What warranties do you offer? Reliable companies generally provide labor and materials warranties that last at least 10 years.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- What foundation flaws did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for extra work.
- Realistically, how long will the repairs take to complete? Look for providers that provide reasonable estimates.
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as steel piers, carbon fiber, and wall anchors. Asking allows you to compare suggested solutions between companies.
Carefully assessing foundation repair companies helps homeowners identify the best fit for their needs. A company that can answer the above questions likely completes durable, high-quality repairs. Addressing foundation problems quickly reduces the risk of future structural damage.
