How To Choose a Foundation Repair Company
You need a good foundation repair company to properly assess issues and make appropriate repairs. Do thorough research and focus on these key factors when selecting the right company.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully handling all manner of foundation repairs. These companies have specialized expertise with the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Reading online reviews, checking the Better Business Bureau, and requesting local references helps confirm that a company routinely provides good workmanship and great customer service. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate licenses, bonds, and insurance for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide you with compensation up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its foundation repair services. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair companies, you should ask specific questions such as:
- What exact repair method would you recommend for my specific situation and why? Your provider may offer options such as wall anchors, steel piers, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Realistically, how long will repairs take? Look for providers that provide reasonable estimates.
- What financing options do you offer? Providers often offer payment plans for larger foundation repairs.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unneeded work.
- What warranties do you provide? Reliable companies generally provide labor and materials warranties for at least 10 years.
- Can you provide a project scope and cost estimate in writing? Make sure to get quotes in writing to shield yourself from unexpected costs.
Taking the time to review foundation repair companies helps homeowners select the ideal match for their needs. A provider that can answer the questions above is likely one that delivers high-quality, long-lasting repairs. Swiftly tackling foundation problems helps prevent further structural damage.