How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these factors when looking for the right company.
Experience
We suggest choosing a local foundation repair company with a proven reputation for fixing various kinds of foundation problems. These companies should have deep knowledge of the latest techniques and materials. Ask providers how long they've served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that a company consistently delivers good workmanship and a positive customer service experience. Pay attention if you see multiple complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Massachusetts, a contractor who works on residential foundations needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs will require at least one individual to have a Construction Supervisor's License. Work done by registered HICs is backed by the Guaranty Fund, which can provide you with compensation of up to $10,000 if there are issues and your contractor is unable to pay. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Choose a company that offers long transferable warranties of at least a decade, ideally lifetime guarantees, to back their foundation repairs. This demonstrates confidence in the quality of their work and offers protection in case of future issues.
Questions To Ask Foundation Repair Companies
When comparing potential foundation repair companies, be sure to ask detailed questions such as:
- What repairs do you recommend for my situation, and why? Your contractor may offer options such as wall anchors, steel piers, and carbon fiber. Asking allows you to compare suggested solutions between companies.
- What type of guarantees are provided? Reputable companies will offer warranties of at least 10 years on materials and labor.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What financing options do you have? Providers often offer payment plans for larger foundation repairs.
- Can you provide a cost estimate and project scope in writing? Be sure to get quotes in writing to shield yourself from unexpected costs.
- What foundation defects did you find during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for extra work.
Taking time to vet foundation repair companies will help you identify the right one for you. Providers that can thoroughly answer these questions will likely offer high-quality, durable repairs. Promptly addressing foundation issues helps avoid future structural damage.
