How To Choose a Foundation Repair Company
You need a good foundation repair contractor to properly assess issues and make appropriate repairs. Do your research and focus on these factors when selecting the right company.
Experience
Find a local foundation repair company with significant experience fixing all kinds of foundation problems. It should have expertise in the latest repair methods and materials. Ask how long a company has served your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you confirm that the provider consistently delivers quality work and a great customer experience. Pay attention if you see numerous complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the appropriate credentials, bonds, and coverage for liability and workers' compensation. In Massachusetts, a foundation repair contractor needs to be registered as a Home Improvement Contractor (HIC) by the Office of Consumer Affairs and Business Regulation. In addition to this registration, most jobs require at least one individual to hold a Construction Supervisor's License. Any work completed by registered HICs is backed by the Guaranty Fund, which can provide compensation of up to $10,000 if your contractor is unable to reimburse you for damages sustained. There may be additional requirements for contractors to do certain concrete work.
Warranties
Opt for a provider offering long transferable warranties of at least 10 years, ideally lifetime guarantees, to completely back its foundation services. This exhibits confidence that the repairs will be effective and offers protection should problems develop later.
Questions To Ask Foundation Repair Companies
As you evaluate potential foundation repair companies, make sure to ask detailed questions such as:
- Realistically, how long will the repairs take? Look for companies that provide reasonable estimates.
- What options do you have for financing? Providers often offer payment plans for larger foundation repairs.
- What repairs would you recommend for this situation, and why? Your contractor may offer options such as steel piers, wall anchors, and carbon fiber. By asking, you can get an idea of what solutions a company offers and compare between providers.
- Can you provide a complete written project scope and cost estimate? Getting the details in writing helps shield you from unexpected expenses.
- What foundation defects did you identify during inspection that could be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers a vague answer, it may be attempting to bill you for unnecessary work.
- What guarantees do you offer? Reputable providers usually provide labor and materials warranties that last at least 10 years.
Thoroughly assessing foundation repair companies helps homeowners identify the ideal match for their needs. A provider that can answer the questions above is likely one that provides high-quality, durable repairs. Promptly fixing foundation problems helps prevent further structural damage.