How To Choose a Foundation Repair Company
Conduct research before starting your foundation repair project, so you can find the most qualified foundation repair provider. Here are the main factors to consider.
Experience
Look for a well-established local company with many years, ideally decades, of experience successfully completing all types of foundation repairs. These companies have specialized expertise using the latest methods and materials. Ask how long a company has been serving your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and asking for local references helps you verify that the company consistently delivers good workmanship and a great customer experience. Pay attention if you see multiple complaints about poor service or faulty repairs.
Licensing and Insurance
Make sure any company you hire has the right credentials, bonds, and insurance for liability and workers' compensation. The state government of Kentucky does not issue general contractor licenses – these licenses are granted by your local city, county, or municipality. You can confirm whether a company's business license is in good standing via the Secretary of State's website. There may be additional requirements for contractors to do certain work with concrete.
Warranties
Pick a company that offers long transferable warranties for a minimum of 10 years and, if possible, lifetime guarantees to fully back its services. This displays faith that their repairs will be high-quality and long-lasting and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
To compare foundation repair providers, you should ask detailed questions such as:
- What financing options do you offer? Many providers offer payment plans for larger foundation projects.
- How long will repairs realistically take? Look for companies that provide reasonable estimates.
- Can you provide a complete written project scope and cost estimate? Asking for a quote in writing helps shield you from unexpected costs.
- What warranties do you offer? Reliable companies typically provide labor and materials warranties of at least 10 years.
- What exact repair method do you recommend for my specific situation and why? Your provider may consider options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- What foundation flaws did you identify during inspection that may be causing the issue? The response should have easy-to-understand explanations and solutions. If a provider offers an unclear answer, it may be attempting to bill you for unnecessary work.
Carefully reviewing foundation repair companies will help you select the right one for you. Providers that can thoroughly answer these questions will likely offer high-quality, durable repairs. Promptly addressing foundation issues helps prevent future structural damage.