How To Choose a Foundation Repair Company
You need a good foundation repair contractor to accurately evaluate issues and make appropriate repairs. Do thorough research and focus on these factors when selecting the right company.
Experience
Choose a well-established local provider with many years, ideally decades, of experience successfully completing all types of foundation repairs. These providers have specialized expertise with the latest methods and materials. Ask how long a company has served homes in your area.
Reputation
Reading through online reviews, checking the Better Business Bureau, and requesting local references helps you confirm that the company consistently delivers quality work and a positive customer service experience. Pay attention if you see numerous complaints about shoddy repairs or poor service.
Licensing and Insurance
Only hire providers that are properly licensed, bonded, and have both workers compensation and liability insurance. In Arkansas, general contractors are licensed through the Arkansas Contractors Licensing Board. For most home improvement projects, your contractor will likely hold a Residential Builders License. To obtain this license, a contractor must pass a law and business exam, provide references, and, if they have employees, provide evidence of workers' compensation insurance. Contractors may have to meet additional requirements to do certain concrete work.
Warranties
Pick a company that offers transferable warranties for a minimum of a decade and, if possible, lifetime guarantees to fully back its work. This displays confidence that the company's work is top-notch and provides protection should problems come up later.
Questions To Ask Foundation Repair Companies
While researching options for foundation repair providers, get detailed answers to questions such as:
- What type of warranties do you offer? Trustworthy providers often offer warranties of at least 10 years on labor and materials.
- How long will the repairs realistically take? Look for providers that provide reasonable estimates.
- What repairs would you recommend for this situation, and why? Your contractor may provide options such as carbon fiber, steel piers, and wall anchors. Asking allows you to compare suggested solutions between companies.
- Can you provide a complete written cost estimate and project scope? Asking for a quote in writing helps protect you from unexpected costs.
- What financing options do you have? Many providers offer payment plans for larger foundation projects.
- What do you see as the likely cause of the problem based on your inspection? Look for clear explanations and solutions in the answer. Companies that provide unclear answers may be trying to bill you for unnecessary work.
Thoroughly reviewing foundation repair companies helps homeowners find the best fit for their needs. A company that can answer the above questions likely delivers long-lasting, quality repairs. Fixing foundation problems quickly decreases the risk of future structural damage.