Bellhop Moving bills itself as the Uber of moving services. This service provider has built a reputation for prompt assistance on all things moving. The company was founded in 2011 and has since expanded to provide service in 24 states and Washington, D.C. Whether you’re a DIY relocation client looking to stage the best moving experience possible or trying to schedule a full-service move, Bellhop can provide you with quality help at an affordable price. Read on to learn more about:
- Bellhop’s service offerings
- What your Bellhop move should cost
- What past customers had to say about their Bellhop moves
Our Bellhop Review
As with any nationally-known moving company, your experience can largely depend on the quality of the Bellhop location in your immediate area. As an Uber-adjacent service, Bellhop aims to simplify the moving and booking process by optimizing the mobile and web experience for all clients.
Bellhop can assist with local and long-distance moves and hourly labor for anything from basic add-ons to full-scale loading and unloading. This puts them in direct competition with major van lines in their immediate areas of operation. As a whole, this company primarily sports positive reviews.
However, suppose your move includes special add-ons like piano moving, custom crating for art or antiques, or full-service packing for fragile or valuable goods. In that case, you may be better served to go with a more established provider. Full-service moves with this provider tend to go well, but the workers they provide are typically not equipped to handle these tasks. Again, quality will come down to the customer reviews for the Bellhop location near you. If these show primarily positive experiences, you should feel comfortable booking your move with Bellhop.
Pros & Cons of Bellhop Moving Services
- Available in 24 states and Washington D.C.
- Last-minute booking available
- Offers guaranteed estimates
- Full-service and labor-only options are available
- Quality of work varies between locations
- Workers often aren’t well-trained for specialty requests
How Much Does Moving Help from Bellhop Cost?
Your price for a move with Bellhop will depend entirely on the following:
- Move distance
- Service needs
- Home size
- Equipment and supply needs
With Bellhop, you can effectively choose between two service models and pricing schedules. Local moving and labor assistance will be assigned ballpark estimates. For these types of jobs, you’ll be paying your movers at an hourly rate. Depending on the location, you’ll be billed a two or four-hour minimum for any services rendered.
For labor-only service, you can expect to pay $35 to $50 per mover per hour. Unless you’re arranging for partial packing services, you’ll almost always have two or more movers assigned to you. Local moving, with two movers and a truck, is typically between $90 and $120 per hour.
If you have long-distance moving services in mind, you can expect transparent pricing, with no changes in your quote, unless your inventory and service needs change. For all moves, you’ll be able to pay your movers via credit card through the Bellhop app or website. This can include your tip if you so choose. Here, we’ve listed some average rates for full-service moves for you to reference during the booking process:
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What Services Does Bellhop Offer?
Bellhop provides many of the same basic and add-on services as its larger competitors. What started as a small mover to assist college students and similar clients has become a nationally recognized presence in the industry. To date, this mover has completed 300,000 relocations of all sizes. Here is what you can expect from any Bellhop location:
If you’re moving within your town or 50 miles of your starting point, Bellhop can provide service. Bellhop trucks come equipped with dollies to assist with heavier boxes and items, but the movers provided will likely not be equipped to handle much in the way of specialty services.
Bellhop’s website makes hiring movers easy for more extended full-service relocations. When you get a quote online, you’ll be able to select the number of movers you need. Your given price will reflect that. Long-distance moves with Bellhop can be booked relatively late — around eight to ten days in advance — but you should always aim to book as far in advance as possible.
If you’ve rented your own moving truck and need loading or unloading help, Bellhop movers can lend a hand. Like this provider’s other offerings, you can get quotes for services that reflect the exact number of movers you feel you’ll need.
Service Area & Availability
Bellhop has come a long way since its days as a fledgling startup. While it isn’t available throughout the entire country, this company has locations in 24 states and Washington, D.C. In many states, such as New York, you’ll only be able to hire Bellhop in densely-packed urban centers. You can book with Bellhop in the following areas:
- New York
- North Carolina
- Washington DC
How To Schedule With Bellhop
Scheduling a move with Bellhop will begin with going to their website at getbellhops.com. The booking process is similar to that of most other moving companies. You can either call the phone number listed on Bellhop’s website or fill out a form online to get your quote for service.
The quote process with Bellhop will depend on the exact parameters of your move. You’ll be given a ballpark estimate if you’re hiring hourly laborers to help with loading or unloading. If you have a full-service move, you’ll be given a binding estimate. This will not change unless your service needs or inventory do.
When booking with any moving company, we at Today’s Homeowner recommend doing so at least a month ahead of your moving day. Doing this will ensure that you can book with the mover of your choice at an agreeable rate.
Even more pressing will be the planning of your actual move. This should begin around eight weeks ahead of time with a complete survey of your home. Write down all you plan on taking with you and all the add-on services you could need. Once you’ve done so, you should be assured of a smooth quote and booking process.
Bellhop Reviews From Actual Customers
Bellhop reviews are bound to vary from region to region. For basic loading and unloading, they are one of the best options available. DIY customers who rent their own moving trucks or have storage units to unload frequently hire movers from this provider for the speedy service they’re often able to provide. That Bellhop conducts background checks on all employees before hiring only improves the quality of work they can do.
We’ve gathered some customer reviews from recent Bellhop customers to reflect both the positive and negative aspects of moving with this provider:
Amanda’s Bellhop movers provided excellent service at a reasonable price:
“I recently chose Bellhop to move from my 1-BR apartment into a new house, and I have nothing but good things to say. The movers were on time, friendly, and very efficient! The Flying Pig marathon happened to be the same morning, but that did not cause them to be late, nor did it add any time to my move. The whole experience took between two and two and a half hours. The estimated price was accurate and affordable.
I have moved twice in the Cincinnati area within the last two years. For my first move, I used a competitor I’d often seen advertised throughout the city. It was not a good experience–it took more than twice as long as with Bellhop, and it cost $200 more.
I would absolutely use Bellhop again! A big thanks to Erron’s moving team!”
John David reported on similarly excellent local moving help from Bellhop:
“The two guys that came to my house were absolutely amazing! Talon, the team leader, showed up early, introduced himself, and evaluated the job so that when it was time to start, his partner would have a plan of action. Once his partner got there, they immediately started working. They asked questions and treated our furniture with the best care. Eric offered an idea in our basement to make a little more space & helped us utilize more space. These guys need to be commended! I own a small business & it’s so hard to hire people & even harder to get them to come to work and do an above & beyond the job; well, these guys were amazing! I don’t know how your promotion/ raise incentive works, but these guys should be considered. I will one day move again & will use this company.”
Negative experiences are a risk when dealing with any moving company, as Jacob discovered:
“Amateurish, unprofessional, unprepared crew. Banging stuff against walls, lost one of my couch cushions and the screws for the bedframe, and didn’t even try to reassemble it. And they dragged my mattress through the dirt. The only reason this isn’t one star is that they got the job done quickly and on short notice, and customer service was helpful in getting some of my money refunded. But I definitely won’t ever use this service again in the future, nor will I recommend it to anyone.”
Alejandro’s three-star rating reflected a common pitfall of Bellhop’s moving labor:
“The crew that showed up was professional and worked hard for our move, but since the move wasn’t properly planned by Bellhop, it felt rushed. They didn’t wrap all of our furniture, and some of it got scratched. They also did some minor damage to our walls.”
Moving labor is a common need, even when staging a DIY move with a rental truck. Positive client experiences commonly reported on professional conduct during moving day. Workers routinely take on labor requests at the last minute or with little notice. Having qualified help for any heavy lifting or special packing that needs to be done can be a huge help, and Bellhop is one of the best places to go for such assistance.
Negative customer reviews mention workers who don’t show up or show up late. Also of note are repeated damage claims to furniture and to clients’ new homes. Unfortunately, service can be hit or miss when you hire movers from Bellhop.
Today’s Homeowner Rating Methodology
At Today’s Homeowner, our primary goals are to be a reliable source of information and to be totally transparent to our readers. With that in mind, we’ve developed the following formula to render objective ratings – on a scale of 10 points – for the moving companies we review.
- Transparency (3.0): Communication and being fully straightforward regarding company policies and licensing are incredibly important. A given mover’s willingness to display these, to supply quick quotes, and to provide clearly-worded moving contracts all factor into the three points within this single rating criteria.
- Cost (2.5): A mover’s cost relative to industry averages, as well as accessibility to cost data play a role in the customer experience as much as anything else. We know that being sure of what you’re paying – and being confident that you’re not overpaying – will ultimately make for a positive move. We’ve weighted cost factors accordingly in our ratings.
- Customer Service (2.0): Establishing an easy line of contact with your movers during the booking process or during the move itself is a huge asset for any moving client. The stress of moving, in general, can be greatly eased by knowing you can talk to a licensed professional whenever you need to, which is why we’ve listed this as a key rating category. This is where customer reviews come into play; since the majority of complaints stem from poor customer service, feedback from BBB, Yelp, Google, and other review platforms factor into this criteria.
- Services Offered (1.5): This rates lower on our priority list than many would think, simply due to the fact that many movers provide a similar line of services. However, breadth of service offerings does still vary to a degree.
- Customization Options (1.0): Having the autonomy to fully customize your move should rate highly on any moving checklist. Here, we’ve taken moving package customization ability, as well as pricing for more involved add-ons. Steep pricing for such services can provide something of a soft barrier for clients looking to add to their move, and we’ve taken this into consideration.