Home appliance manufacturer Whirlpool is a familiar name to many households across the country. Whether you are a current owner of Whirlpool products or are considering upgrading to this brand of appliance or system, it’s essential to understand how the warranty works. You should also have a plan in place for the next steps to take once the Whirlpool warranty expires.

A home warranty provides coverage for a variety of systems and appliances, regardless of their age or brand name. Purchasing a policy is a cost-effective way to maintain the equipment you own while protecting your budget from unforeseen expenses. The best home warranties also offer peace of mind that repair costs for the appliances you rely on most are covered.

Not Recommended
BBB Rating:
Not Rated
Monthly Cost:
$81-$106
Service Fee:
$75–$125
Coverage Limit:
Varies

We’ll explain how Whirlpool’s warranty varies among its appliances, the limitations of coverage, how to make a claim and what customer reviews say. We will also offer our recommendation for a better provider to cover your Whirlpool products: American Home Shield.

Our Preferred Home Warranty Alternatives

Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.

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Highlights
  • The manufacturer offers the chance for appliance owners to extend warranty coverage by purchasing protection plans for individual Whirlpool products
  • On average the cost of securing a Whirlpool Warranty is 34.95 for one-year’s woth of coverage
  • After the initial year of ownership, the major components that keep Whirlpool products in operation are without coverage.

Whirlpool Warranty Overview

While the manufacturer’s warranty changes across appliances, most Whirlpool products are covered for up to one year from the date of purchase.

The manufacturer states it will cover the costs for malfunctioning components and labor expenses when a problem arises. When you require service, the repairs must be completed by a designated service company, and you must complete product registration for your appliance. 

It’s essential to keep records of your receipts for your equipment as proof of purchase is necessary before service can be performed. A Whirlpool warranty can often be extended by buying enhanced service plans.


Home Warranty Resources


How Long Does a Whirlpool Warranty Last?

Whirlpool products are equipped with various levels of coverage that extend after the first year. We’ll show you the Extended Service Plans available with the purchase of major appliances from the manufacturer. 

All critical parts and the costs for labor are covered for up to one year. After the first year, an additional warranty kicks in and provides coverage for specific components of the machines. 

Second Through Fifth Year Limited Warranty

After one year of ownership, the Whirlpool washer and dryer warranty covers less but pays to replace the top and lid if they rust. Also, each component that makes up the gearcase assembly is covered until the fifth year. 

Second Through Tenth Year Limited Warranty

The outer tub is protected from cracks or other damage for 10 years from the time of purchase. This policy can be beneficial for budgets as the average cost to replace a washer tub can be more than $300, according to ApplianceAssistant.com

A Whirlpool warranty protects vital components of a kitchen refrigerator up to one year but excludes water filters, if applicable. The water filter is only covered for 30 days after the time of purchase if operated and maintained per the manufacturer’s directions. 

Second Through Fifth Year Limited Warranty

The refrigerator warranty also covers the parts within the sealed refrigeration system after the first year. The list of protected components includes: 

  • Compressor
  • Evaporator
  • Condenser
  • Dryer
  • Connecting tubes

Repairs must be performed by a licensed Whirlpool expert to fall under the warranty policy. These repairs during the second through the fifth year include both the cost for parts and labor. 

Freestanding ice makers are similar appliances and carry the same initial and extended coverage as a Whirlpool refrigerator. 

If you own a Whirlpool dishwasher, the warranty states that for the first year of ownership, all replacement parts and repair labor to correct defects are covered. After the first year, a 20-year guarantee begins for parts of the dishwasher. 

Twenty-Year Full Warranty

For up to twenty years, the DURAPERM™ tub and inner door defects are covered for both parts and labor under a Whirlpool warranty.

The Whirlpool warranty does feature a list of exclusions that apply when an appliance malfunctions. First, service calls to correct the installation of equipment are never covered, regardless of the length of ownership. To avoid this, schedule service with a licensed Whirlpool contractor to perform the initial installation. Other exclusions include:

  • Repairs are only allowed when an appliance is under normal use in a single-family household.
  • Damage caused by accident, misuse or alterations is always excluded.
  • The costs for pickup and delivery when repairing an appliance, they are built to be fixed inside the home.
  • Labor costs incurred during the limited warranty periods, after the first year of warranty. 

Events like fire, storm damage and flooding, are also excluded and should be managed by a homeowner’s insurance policy.


Whirlpool Extended Service Plans

If you would like to continue having Whirlpool warranty coverage on your appliance beyond the standard one-year term, the manufacturer offers an extended warranty plan, which it calls the Whirlpool Service Plan. Whirlpool Extended Service Plans can increase the terms of assurance for up to five years.

With the extended warranty, Whirlpool promises:

  • You won’t pay a deductible for covered repairs.
  • You’ll be serviced by pre-qualified technicians.
  • All the parts and technicians are factory certified.
  • You will deal with a customer service center located in the US.
  • You’ll get a similar replacement item if yours can’t be fixed.

Prices for these service plans vary by the age of the product. You can get coverage for up to five years. Whirlpool provides these sample prices for a one-year plan on a 2- to 5-year-old appliance:

  • $81 for a clothes dryer
  • $82 for a dishwasher
  • $83 for a range
  • $101 for a refrigerator
  • $106 for a clothes washer
ApplianceIssues Covered with Extended Warranty
RangeProduct not powering on, oven not heating, oven cooking unevenly
DishwasherMachine leaking, door not latching, wash cycle not completing
RefrigeratorInsufficient cooling, refrigerator leaking, ice makers not producing ice
WasherDrum not spinning, water not draining properly, maching not starting
DryerDrum not turning, dryer not heating, product running too hot

While the option to extend the manufacturer’s warranty is beneficial to cover the costs of replacements and repairs, buying policies separately can add up, costwise. A better avenue is through a home warranty policy that bundles an entire home’s inventory in one comprehensive and affordable plan. 

If you bundle your appliances under one extended warranty plan, you can get a 10% discount.

An extended warranty can give you peace of mind if you’re worried about an expensive appliance. Robert Taylor from The Real Estate Solutions Guy, who renovates and sells homes in Sacramento, CA, noted that you don’t have to buy the extended warranty when you buy the appliance. You can sign up later if you’d rather. Taylor told Today’s Homeowner he recommends seeing how the appliance performs in its first year before deciding whether to get the extended coverage.

His rule of thumb: “If a single appliance costs more than $1,000 or has mechanical problems within your first year, it may be worth purchasing an extended warranty. If your kitchen appliances are less than $1,000 and don’t show any problems, skip buying the extended warranty.” However, if there are multiple issues among several household appliances a Choice Home Warranty home warranty plan may be what you need.


Whirlpool Warranty Costs

Limited Whirlpool warranties are included with the new appliance. Extended Service Plans are a separate contract you purchase separately. Extended warranty prices vary based on the appliance, its age and the amount of coverage.

ApplianceLowest Price for One-Year Coverage
Range$34.95
Dishwasher$39.95
Refrigerator$44.95
Washer$44.95
Dryer$34.95

To get a quote for Whirlpool Extended Service Plans, you can call the company or create an account online. 


How to File a Claim With Whirlpool Warranty

Before making a claim, Whirlpool encourages appliance owners to check the manual to find if the issue can be resolved after reviewing the Troubleshooting or Problem Solver sections. If the malfunction persists, you can submit a claim by phone.

You can also schedule a service online by filling out a short form with information about your location and the malfunctioning appliance. The website will point you to a list of preferred service contractors in your local area. 

broken diswasher
Photo Credit: Shutterstock © Andrey_Popov

Whirlpool Warranty Reviews

Whirlpool Corporation has been accredited by the Better Business Bureau since 1993 and is awarded an A+ rating. However, reviews from consumers have earned the group only a one-star rating. Regarding its warranties, of the 1,136 total complaints received in the last three years, only 156 comments are categorized as “Guarantee/Warranty” issues. 

Here’s a sample of Whirlpool warranty reviews we found:

“I bought a nearly $4,000 fridge from them less than four years ago. I had a complete system failure (which is supposed to be covered under warranty). I have been without a fridge and freezer for a full month now! I’ve lost so much food, had to purchase a separate chest freezer, and continue to waste time and money on purchasing food out and having extremely frustrating conversations with both the company itself and its third-party service provider.”

Emily M. BBB

“I was told I would receive replacement parts in the post. It’s been three weeks and still no sign of them despite following up with customer support and then apparently sending a second set.”

Danny Hartigan Trustpilot

“Great and efficient service. Well done, Whirlpool.”

Robert Eggo Trustpilot

Our Assessment of Whirlpool Warranty

The Whirlpool warranty is an attractive benefit when purchasing an appliance. However, once the one-year full guarantee is over, we feel a home warranty provides more advantages than an Extended Service Plan.

After the initial year of ownership, the major components that keep Whirlpool products in operation are without coverage. The lack of warranty means the costs for both parts and labor are the responsibility of the appliance owner. 

We also find that the claims process can be challenging for the general homeowner. If you choose a local technician who fails to follow the manufacturer’s guidelines thoroughly, the warranty can be voided after modifications. 

Instead, we recommend purchasing a home warranty from American Home Shield to protect your appliances after the one-year Whirlpool warranty expires. 

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Cost of Whirlpool Appliance Repairs

The cost of a Whirlpool repair can vary widely, depending on what parts need to be replaced and how much time it takes the service technician to complete the job. Newer, more electronically complex appliances likely will require more expensive repairs than a basic model.

Whirlpool provides some averages for the total repair costs for major components, including both labor and replacement parts.

  • Refrigerator compressor: $805
  • Clothes dryer control assembly: $430
  • Clothes washer pump: $424
  • Dishwasher main motor: $410
  • Range thermostat: $396

While most Whirlpool items receive high marks from consumers, a few don’t, so it’s worth checking reviews before buying. For example, the Whirlpool WTW8800YW Cabrio top-loading washer has an average of 1.4 stars with 154 reviews on Amazon, and 90% of buyers gave it just one star.

Complaints include having to replace the gear case twice in less than two years, bad seals and rusted bearings, and replacing the motor control board, which the reviewer said cost $240. It appears that model is no longer manufactured.

Also on Amazon, a reviewer reported the compressor in his Whirlpool WRX735SDMB French door refrigerator failed in less than three years, and a replacement compressor cost $700. Several other reviewers reported similar experiences, with one-third of all the reviews of this product giving the refrigerator a one-star rating.


Whirlpool Product Registration

Whirlpool provides an online product registration process to offer additional warranty service if you do experience a problem with your appliance. When you register your product, the company also has your contact data on file in case it has to issue a safety recall.

Owners who complete product registration also gain quick access to manuals and other helpful information about their appliances.

However, when you go through product registration, you are turning over your personal information to the manufacturer.

The company might want to use that information to market to you in the future, whether you’re interested in receiving that information or not.


Whirlpool Appliance Maintenance Tips

The best way to extend the life of your appliances and avoid needing to use your Whirlpool warranty is to take good care of them. A little effort put into cleaning and maintaining your appliances can pay off in years of extra service. Here are some easy things you can do to help your appliances beat the average life expectancy:

  • Refrigerator—Keep the coils, found at the bottom or behind the appliance, clean so they don’t have to work extra hard to keep the fridge cool. Clean dust and pet hair off the coils occasionally. Washing the door seals with a soft soapy cloth will help extend their life and prevent cold air from leaking out of your fridge.
  • Dishwasher­—Clean the filter found inside the dishwasher to keep bits of food from getting trapped there. Whirlpool also recommends using a dishwasher cleaner if you live in an area with hard water.
  • Washing machine—This one is simple. Don’t overload the machine, which can cause the components to wear out quickly. If you own a front-loader, it’s a good idea to keep the door open after you run a load to let it dry out. If you have hard water, use a washing machine cleaner monthly.
  • Dryer—Empty the lint trap each time you use the dryer and clean the exhaust vent at least once a year for safety. Get a level and make sure the dryer isn’t tilting, which can cause some components to wear out prematurely. If the dryer is uneven, check your owner’s manual to see how to level it.

Our Preferred Provider: American Home Shield

American Home Shield offers comprehensive protection plans that pick up where a manufacturer’s warranty leaves off. It provides policyholders in 49 states with full-home protection with affordable costs, extensive coverage and a dedicated customer service team.

American Home Shield has operated for nearly 50 years and is widely regarded as the inventor of the home warranty industry. Rather than focusing its coverage on a specific manufacturer, American Home Shield protects the entire home with affordable and comprehensive coverage. 

There are numerous more reasons we choose American Home Shield as more efficient coverage than a Whirlpool warranty. 

  • Offers a 30-day workmanship guarantee after servicing covered systems
  • Responds to most service requests within the first 24 hours
  • Flexibility for coverage packages and service fee selection
  • Wide availability in 49 states across the country, only excluding Alaska
  • Covers pre-existing conditions if they were unknown before a contract start date
  • Offers five additional add-ons to customize your coverage further 

We give American Home Sheild a 4.3 rating and recommend them over anyone else, especially for Whirlpool machines.

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What’s Covered

American Home Shield offers three bundled packages to protect your Whirlpool products and appliances or systems of other brands.

  • Electronic extended warranty
  • Pool and spa
  • Well pump
  • Septic pump
  • Guest unit up to 750 square feet

Most of your home’s Whirlpool products will fall into the ShieldGold Plan™ and the ShieldPlatinum Plan™. We found that on average, the cost of the ShieldGold Plan™ is as low as $49.99 per month, and the ShieldPlatinum Plan™ is slightly higher, at $59.99 monthly.

Compare the annual coverages of the Whirlpool Extended Service Plans with the comprehensive ShieldPlatinum Plan™ from American Home Shield. The home warranty provider offers a much more valuable policy.

An American Home Shield costs about $600 to $720 annually to cover around 23 products.

Straightforward Claims

Making a claim for a Whirlpool warranty requires product registration and finding a service professional on your own. Choosing the wrong contractor can lead to a stressful experience and delay the urgency of the repair.

American Home Shield policyholders have the convenience of making a claim with the provider and being appointed a trusted technician to schedule service. Customers can submit their concerns by logging into their online account or by phone. There is no product registration required. 

Renewable Contracts

Once a Whirlpool warranty expires, home appliance owners must face the costs of unforeseen breakdowns alone. Under an American Home Shield contract, policyholders have the option of renewing or adjusting their coverage each year. 

American Home Shield Service Fees

When you make a claim with American Home Shield, you pay service fee to the visiting technician. You choose this service fee when signing up for the contract. The cost of $75, $100, or $125 are offered, and the higher prices will lower the annual contract pricing.

When covered items fail and the repair costs are within the provider’s coverage caps, your only responsibility is the service fee, regardless of what it costs to resolve the issue. 

American Home Shield Maximum Payouts

Per the American Home Shield user agreement, maximum payouts from the company are generous and can cover most of your Whirlpool products fully. For appliances, a $4,000 coverage cap is in place for the ShieldPlatinum Plan™. The HVAC system is limited to $5,000 for repairs or replacements, and systems like electrical or plumbing are only covered up to $500.

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Why Home Warranty Coverage May Be the Best Option to Protect Your Whirlpool Appliances

The basic Whirlpool warranty lasts for one year, and if you purchase an extended warranty, you can get up to five years of coverage. However, appliances typically last longer than that.

ApplianceAvg Life Expectancy
Dishwasher9 years
Clothes Dryer13 years
Gas Oven10-18 years
Electric Range13-15 years
Gas Range15-17 years
Refrigerator9-13 years
Washing Machine5-15 years

So, in all likelihood, your Whirlpool appliances are going to help you cook and clean for years to come, and even an extended warranty may expire before the appliance needs service.

If you don’t want to pay for individual extended warranties on each appliance—which can get expensive—a home warranty is a great way to protect yourself from machine breakdowns that happen due to normal wear and tear on appliances.

This type of warranty is a service contract that covers home appliances and systems. If you have a problem with a covered appliance or system, you call the warranty company, which will arrange for a service technician to come to your house and perform covered repairs. Your only cost is a service fee, usually $100 or less, so you don’t have to worry about spending $700 if the refrigerator needs a new compressor.

Unlike homeowner’s insurance, which covers items in your home if there’s a natural disaster, a home warranty covers the normal wear and tear that all appliances experience. Choice home warranty offers great coverage at an affordable cost.

With a warranty for your home, you only need to keep track of one warranty for the whole house rather than multiple policies for individual items. That means that even if you have a Whirlpool clothes washer, a Samsung oven, and a Honeywell ceiling fan, there’s just one number for customer service, and just one warranty to pay for. Because so many appliances and systems are covered by the home warranty, you’re also paying less per appliance than you would if you purchased individual extended warranties for everything.

Advantages of Home Warranty Coverage Vs. Whirlpool Appliance Coverage

The list below details some of the major advantages of a home warranty from top-rated companies:

  • One home warranty plan can cover multiple appliances
  • Home warranties are not specific to just one brand, so your non-Whirlpool appliances can also get covered
  • Home warranties cover damage from regular wear and tear; Whirlpool’s warranty does not
  • Coverage is available for both new and old appliances, as long as it’s not already covered by a manufacturer’s warranty
  • Homeowners are protected from unexpected repair bills
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Our Top Pick
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Best Customer Ratings
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$150 Off + 1 Month Free
Best Claims Acceptance
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$50 Off + 1 month free!

What Should You Look for in a Home Warranty Provider for Your Whirlpool Appliances?

Before signing a warranty contract, take the time to find out important information about your potential provider. When looking for a home warranty company, verify your provider has these features:

  • Efficient appliance repairs—Appliances have a habit of breaking when we need them most. You need a warranty company that provides quick service to get your appliance up and running again.
  • Coverage for all major appliances—Choose a home warranty company that covers the appliances you rely on most.
  • Friendly local professionals—You want to feel confident that the service providers entering your home are trustworthy and experienced. Make sure your warranty company works with local, trained professionals to service your appliances.
  • Affordable service calls—Home warranties are supposed to save you money on expensive appliance repairs. A warranty that has expensive service call fees may not save you much money in the long run.
  • Top-rated company—Take the time to research top-rated home warranty companies. You want to work with a company that has great customer feedback.
  • Works with Energy Star Compliant Products— You get a tax break and can save you a little money.

Top Home Warranty Providers for Whirlpool Appliances

You have many great options when it comes to home warranty coverage for your Whirlpool appliances. Compare some of our top recommendations below:

Company

Our Rating

Monthly Cost

Service Fee

Coverage Cap

States Covered

$49.99–$69.99+

$65–$125

$2,000

All 50 states

$49.99–$99.99

$100–$125

$6,000

48 States ex. AK & HI

$44.99–$58.99

$70

$15,000

47 States ex. CA, TX, WA

$46.83–$54.75+

$85

$3,000

48 states, ex. WA & CA

$60.42–$63.75+

$60–$75

$3,000

47 states, ex. NV, WA, & WI

$30.00–$60.00

$75–$125

$3,000

49 states, ex. HI

$39.99–$54.99

$100–$125

$2,000

47 states, ex. CA, AK, & HI

$17.00–$60.00

$65–$100

$2,500

42 states, ex. AK, HI, MT, NH, ND, OK, SD, & WY

$36.00–$46.50

$75–$125

$3,500

34 states, ex. AK, CT, DE, HI, IL, LA, ME, MA, MN, NH, NJ, NY, ND, RI, VT, & WI


Frequently Asked Questions

How do I contact Whirlpool customer service?

You can call the Whirlpool Customer Experience Center toll free. The number in the US is 800.253.1301. In Canada, call 800.807.6777. However, before you call, Whirlpool recommends that you review its online troubleshooting and problem-solving resources, or consult the Use and Care Guide for your appliance.


What information will the Whirlpool service center need?

When you call the Whirlpool customer service center, you should be able to provide:

  • Your name, address, and phone number
  • The model and serial number of the appliance you’re calling about
  • A clear, detailed description of the problem
  • Proof of purchase, including the name and address of the dealer where you purchased the appliance

Where can I look up the serial number for my Whirlpool appliance?

Whirlpool has posted visuals of where to find the model and serial number for each kind of appliance the company makes.


What is covered by the Whirlpool warranty?

The company offers a one-year warranty that covers replacement parts and labor to complete repairs that results from defective materials or workmanship in the manufacturing process. On some appliances and parts, a limited warranty lasts longer than a year.


What is covered in a Whirlpool extended warranty?

You can purchase a Whirlpool extended warranty for your range, dishwasher, refrigerator, clothes washer, and dryer. Covered incidents vary by the appliance under warranty. The range plan, for example, includes problems such as the range not powering on, the burner not working, or the fan running continuously. The refrigerator plan would cover issues such as the refrigerator not cooling and the ice maker not working.


Are Whirlpool and Maytag the same thing?

Whirlpool Corporation manufactures appliances under several brand names, including Whirlpool, Maytag, KitchenAid, Amana, and Jenn-Air. However, the Whirlpool service line is only for Whirlpool products. Maytag has its own customer service policies and phone number.


Can Whirlpool customer support help me connect my Nest thermostat with my Whirlpool appliances?

Whirlpool has complete directions online on how to connect your Nest with your Whirlpool appliances.



Editorial Contributors
avatar for Alora Bopray

Alora Bopray

Staff Writer

Alora Bopray is a digital content producer for the home warranty, HVAC, and plumbing categories at Today's Homeowner. She earned her bachelor's degree in psychology from the University of St. Scholastica and her master's degree from the University of Denver. Before becoming a writer for Today's Homeowner, Alora wrote as a freelance writer for dozens of home improvement clients and informed homeowners about the solar industry as a writer for EcoWatch. When she's not writing, Alora can be found planning her next DIY home improvement project or plotting her next novel.

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photo of Roxanne Downer

Roxanne Downer

Editor

Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.

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