When a system or appliance fails, homeowners find themselves swamped with multiple tasks like finding a repairman, diagnosing the problem and figuring out how to pay the bill. Investing in a home warranty allows a company to take care of this process for you.

Freedom Home Warranty ended its services in March 2020 and was officially acquired by Old Republic Home Protection (ORHP) on May 15, 2020. Our team has done extensive research on the best home warranty companies, and below, we’ll explain what Freedom Home Warranty offered, what customers can expect from their new provider and why we think you should consider American Home Shield as an alternate provider. 

Not Recommended
BBB Rating:
Not Rated
Monthly Cost:
$25–$75
Service Fee:
$65
Coverage Limit:
$200-$1,500

Our Preferred Home Warranty Alternatives

Today’s Homeowner recommends a few home warranty companies to our readers. Below, you’ll see our latest suggestions and their money-saving deals. You can also read our review of the companies with similar home warranty plans to learn more about these top picks.

Best Coverage Limits
AHS Logo
VISIT SITE
Limited Time:
40% Off Our Most Popular Plan
Our Top Pick
Best for Customization
VISIT SITE
Limited Time:
$200 Off + 2 Months free + Free Roof Leak Coverage
Best Customer Ratings
VISIT SITE
Limited Time:
$150 Off + 1 Month Free
Best Claims Acceptance
choice home warranty logo
VISIT SITE
Limited Time:
$50 Off + 1 month free!

Freedom Home Warranty Overview

First launched in 2017 and originally known as America’s Choice Home Warranty, Freedom Home Warranty strived to add the element of flexibility across every facet of its service. Unlike its competitors, the company enabled customers to work with their own contractors. Also, a portion of each home warranty purchase goes to a charity of your choice. 

Freedom Home Warranty plans were available in just a few states, including Tennessee, Washington, Oregon, Idaho, Nevada, Utah, Colorado, Wyoming, Minnesota, Hawaii, Pennsylvania and North Carolina.


Freedom Home Warranty Plans

Freedom Home Warranty offered three types of coverage packages: Patriot Protection, Liberty Protection and Freedom Protection. The plans were available for a 12-month period, but if you were to purchase a two-year plan, a 25% off discount would be applied to the second year’s premium.

  • Patriot Protection provided coverage for a combination of over 25 critical systems and appliances, including a few novelty additions not covered in many plans. They included conduit, recirculating pump, junction boxes and Whirlpool motor and pump assembly. 
  • Liberty Protection covered everything under Patriot Production, plus common items such as refrigerators, ice makers and faucets.
  • Freedom Protection offered comprehensive protection for more than 45 home systems and appliances. 

Here’s a breakdown of what each plan covered:

Home System or AppliancePatriot ProtectionLiberty ProtectionFreedom Protection
Central vacuum system✔️✔️✔️
Plumbing pipe leaks✔️✔️✔️
Water heater (includes tankless)✔️✔️✔️
Toilet repair✔️✔️✔️
Drain line stoppages✔️✔️✔️
Recirculating pump✔️✔️✔️
Whirlpool motor and pump assembly✔️✔️✔️
Panels and subpanels✔️✔️✔️
Switches, fuses and plugs✔️✔️✔️
Junction boxes✔️✔️✔️
Circuit breakers✔️✔️✔️
Conduit✔️✔️✔️
Ceiling and exhaust fans✔️✔️✔️
Garage door opener unit and remote✔️✔️✔️
Air conditioning ✔️✔️✔️
Heating✔️✔️✔️
Dishwasher✔️✔️✔️
Oven/range/cooktop✔️✔️✔️
Built-in microwave✔️✔️✔️
Kitchen exhaust fan✔️✔️✔️
Trash compactor✔️✔️✔️
Garbage disposal✔️✔️✔️
Rekey service✔️✔️✔️
Air conditioning pre-season tune-up✔️✔️✔️
Heating pre-season tune-up✔️✔️✔️
Sump pumps✔️✔️✔️
Faucets ✔️✔️
Pressure regulator valves ✔️✔️
Showerheads and arms ✔️✔️
Heat lamps ✔️✔️
Coolant recapture/recovery/recharge ✔️✔️
Window air conditioning units  ✔️✔️
Garage door hinges/springs ✔️✔️
Refrigerator  ✔️✔️
Refrigerator ice maker ✔️✔️
Appliance haul away ✔️✔️
Plumbing valves ✔️✔️
Oven/range/cooktop accessories ✔️✔️
Trash compactor accessories  ✔️✔️
Dishwasher accessories ✔️✔️
Built-in microwave accessories ✔️✔️
Interior/exterior hose bibs  ✔️
Water heater expansion tank  ✔️
Water softener  ✔️
Washer and dryer  ✔️
Toilet replacement  ✔️
Best Coverage Limits
AHS Logo
VISIT SITE
Limited Time:
40% Off Our Most Popular Plan
Our Top Pick
Best for Customization
VISIT SITE
Limited Time:
$200 Off + 2 Months free + Free Roof Leak Coverage
Best Customer Ratings
VISIT SITE
Limited Time:
$150 Off + 1 Month Free
Best Claims Acceptance
choice home warranty logo
VISIT SITE
Limited Time:
$50 Off + 1 month free!

Optional Add-ons

Freedom Home Warranty also had a selection of add-ons for homeowners, which cost $45 to $150 per system or appliance.

Add-on System or AppliancePrice
Well pump$90
Washer/dryer$85
Small pool$85
Septic system plumbing $85
Salt water pool$150
Pre-paid service$65
Ice maker$45
Grinder pump$90
Gas fireplace$60
Detached building$145
Booster pump$135
Additional refrigerator $85
Water softener$45
Additional HVAC$150
Additional plumbing coverage$135
Hot tub$85
Crane service$85

Freedom Home Warranty Costs

The cost of a Freedom Home Warranty contract ranged from $295 to $895 based on the property, plan type and whether it included any add-ons.

Freedom Home Warranty had a plan called Eagle Protection that could be applied to any of the three plans to receive a 25% discount off the second year price. With Eagle Protection, for a two-year contract, customers saved anywhere from $123.75 to $223.75. 

Customers could either pay in full or make monthly payments through a debit or credit card. Monthly payments were subjected to a $5 processing fee. This means, with the monthly payment method, you would pay an extra $60 per year. 

Freedom Home Warranty charged a $65 service fee per claim, which is $10 lower than the average industry rate of $75. Contracts could be canceled within 30 days of initial acceptance for free, but after that, there was a $35 cancellation fee. 

Freedom Home Warranty Coverage Caps

When it comes to discerning the true value of a home warranty, you must consider the coverage caps. This is the maximum dollar amount per contract a company will pay for the repair and replacement of a specific covered item. 

The coverage caps for the systems and appliances included in your Freedom Home Warranty ranged from $200 to $1,500. Here is a detailed breakdown:

Home System or ApplianceCoverage Cap
Rekey service$200
Air conditioning and heating system$1,500
Plumbing system$1,000
Central vacuum system$500
Dishwasher$500
Oven/range/cooktop$500
Built-in microwave oven$300
Trash compactor$500
Electrical system$500
Garage door opener$400
Additional refrigerator$1,000
Additional oven/range/cooktop$500
Additional dishwasher$500
Washer/dryer$500
Water softener$500
Single hot tub$500
Swimming pool and hot tub$500
Salt water swimming pool$1,000
Freestanding ice maker$500
Gas fireplace$500
Septic system and pumping$500
Grinder pump$500
Booster pump$1,000
Well pump$1,000
Additional air conditioning and heating system coverage$1,000
Additional plumbing coverage$1,000
Crane service$500
Best Coverage Limits
AHS Logo
VISIT SITE
Limited Time:
40% Off Our Most Popular Plan
Our Top Pick
Best for Customization
VISIT SITE
Limited Time:
$200 Off + 2 Months free + Free Roof Leak Coverage
Best Customer Ratings
VISIT SITE
Limited Time:
$150 Off + 1 Month Free
Best Claims Acceptance
choice home warranty logo
VISIT SITE
Limited Time:
$50 Off + 1 month free!

Quotes and Claims with Freedom Home Warranty

Since Freedom Home Warranty is no longer in business, the company will not provide a quote for coverage. 

The company’s new owner, Old Republic Home Protection is now handling any claims from Freedom Home Warranty customers. If you submitted a claim through Freedom Home Warranty, ORHP requests that you do not file the claim again as they work through the backlog.

ORHP promises that customers will be reimbursed for covered services under Freedom Home Warranty’s terms and conditions. 

Freedom Home Warranty customers should now file claims through the ORHP Homeowner Central and request reimbursement through this online form.

For additional updates, visit ORHP’s website.


Freedom Home Warranty Reviews

Freedom Home Warranty reviews showed a mix of both positive and negative feedback before it closed. Old Republic Home Protection has low-to-average customer ratings but an A+ and accreditation from the Better Business Bureau. There are more than 600 BBB customer complaints, but ORHP responds to many of them.

Positive & Negative Reviews:

“We have had to use Old Republic a couple of times now … Every time has been an easy and smooth experience. I could not be happier. I go online and report the problem, and I hear back very quickly on who will be calling to schedule an appointment. Each company has responded promptly and have been able to resolve our issue. Maybe it’s where I live? I have not had any of the problems other reviewers have had with Old Republic or their contractors. I was referred to Old Republic by a friend who also had great experiences with them.”

Katherine N March 2020

““They sent three technicians to my house to try and fix my dishwasher. None of them were able to fix it. My dishwasher flooded my whole house two days after the latest technician came and now they are telling me they won’t cover a dime of the $3,000 in damages caused by their poor choice in technicians and lack of understanding of my issue. Horrible company. Better off using your $500 as kindling for a fire.””

Drod May 2020

While Freedom Home Warranty customers may enjoy working with Old Republic Home Protection, our team has found several other home warranty companies that we’d recommend over these options — primarily American Home Shield. You can also check out our review of Old Republic Home Protection, to help you make a more informed decision.

You also have the flexibility to choose your own service call fee. There are three options — $75, $100 or $125 — per service call. The higher the amount you lock in, the lower your monthly payment will be. Depending on the service fee you choose, the price of a ShieldPlatinum Plan™ may cost about $59.99.

 American Home ShieldFreedom Home Warranty
Plan optionsShieldSilver Plan™, ShieldGold Plan™, ShieldPlatinum Plan™Patriot Protection, Liberty Protection, Freedom Protection
Contract length12 months12 months
Service fee$75–$125$65
Repair guarantee30 days30 days
Availability49 states, except AlaskaAvailable in only 12 states
Best forOverall Choice of Contractor Flexibility
Years in service503 (closed Spring 2020)

Home Warranty Resources

Best Coverage Limits
AHS Logo
VISIT SITE
Limited Time:
40% Off Our Most Popular Plan
Our Top Pick
Best for Customization
VISIT SITE
Limited Time:
$200 Off + 2 Months free + Free Roof Leak Coverage
Best Customer Ratings
VISIT SITE
Limited Time:
$150 Off + 1 Month Free
Best Claims Acceptance
choice home warranty logo
VISIT SITE
Limited Time:
$50 Off + 1 month free!

Reviews of Other Home Warranties

2-10 Home Buyers WarrantyAllied Home WarrantyAmazon Home Warranty
America’s Preferred Home WarrantyAmerican Home ShieldAmerican Residential Warranty
AWG Home Warranty DivisionChoice Home WarrantyCostco Home Warranty
Fidelity National Home WarrantyFirst American Home WarrantyFixd Home Warranty
Freedom Home WarrantyHMS Home WarrantyHome Service Club
Homeguard Home WarrantyHSA Home WarrantyHWA Home Warranty
Landmark Home WarrantyOneguard Home WarrantyPivotal Home Solutions
Pride Home WarrantyA.B. May Home WarrantyGlobal Home USA Home Warranty
Secure Home WarrantySelect Home WarrantySuper Home Warranty
Bosch Dishwasher WarrantyLennox AC WarrantySamsung Washer Warranty
Squaretrade Appliance WarrantyWhirlpool WarrantyHomeServe
Cinch Home ServicesLiberty Home GuardAmerican Water Heater

Editorial Contributors
avatar for Annie Gallay

Annie Gallay

Annie is an expert in the field of home warranty coverage, and part of an external review team that is independent from Today’s Homeowner. She rates and reviews products and services to help our readers save time, find value and make better decisions.

Learn More

photo of Roxanne Downer

Roxanne Downer

Editor

Roxanne Downer is a commerce editor at Today’s Homeowner, where she tackles everything from foundation repair to solar panel installation. She brings more than 15 years of writing and editing experience to bear in her meticulous approach to ensuring accurate, up-to-date, and engaging content. She’s previously edited for outlets including MSN, Architectural Digest, and Better Homes & Gardens. An alumna of the University of Pennsylvania, Roxanne is now an Oklahoma homeowner, DIY enthusiast, and the proud parent of a playful pug.

Learn More

Browse by State