Is it difficult to replace an existing telephone jack? Does the electricity need to be turned off to replace it?

– Sylvia

Hi Sylvia,

Replacing a phone jack in not difficult and typically just requires transferring the color coded wires from the old jack to the matching terminals on the new one. While telephone lines do have 48 volts of electricity running through them, it’s usually not enough to cause a shock, though it may affect a pacemaker.

The electricity in a phone line does spike to around 90 volts when the phone rings, which can give a mild shock. To prevent this from happening, unplug the modular jack at the telephone interface box where the line runs into your house, and check to be sure the phone is dead before working on it. Another option is to take a second phone off the hook to prevent it from ringing.

Since phone lines have their own source of electricity, they remain energized even when the power is off, so flipping the breakers to your house will not make any difference. Also, never work on the phone line during a thunderstorm since lightning can travel through the wire and result in serious injury.

Good luck with your project!


For more information about working on telephone lines, check out our articles on:

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Danny Lipford

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Danny Lipford is a home improvement expert and television personality who started his remodeling business, Lipford Construction, at the age of 21 in Mobile, Alabama. He gained national recognition as the host of the nationally syndicated television show, Today's Homeowner with Danny Lipford, which started as a small cable show in Mobile. Danny's expertise in home improvement has also led him to be a contributor to popular magazines and websites and the go-to source for advice on everything related to the home. He has made over 200 national television appearances and served as the home improvement expert for CBS's The Early Show and The Weather Channel for over a decade. Danny is also the founder of 3 Echoes Content Studio, TodaysHomeowner.com, and Checking In With Chelsea, a décor and lifestyle blog.

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